Our service
How we look after you – and help you look after your green energy.
What our customers say about us…
“I have been a customer of Good Energy working for a large multi site housing association. The service and support I have received from their Feed In tariff management team …”
“Chloe was really helpful and gave me exactly the information I needed to change our tariff and make savings.”
“Good Energy have provided me with an excellent and caring service over many years.”
“Thank you excellent very prompt and helpful response to my email less than 30minutes ago,”
Trustscore 4.8 | 14,640 reviews
Manage your energy your way
Log into your online account or download the app to take care of your energy whenever you need to. No need to wait around on call centre opening hours (although if you do need to call us, we’re happy to hear from you).Submit meter readings, see your balance and usage, keep your details up to date and more – all in your own time.
Your energy questions answered
Wondering how to read your monthly statement or your energy meter? Want to know how we calculate your Direct Debit payments or what you need to do if you’re moving house? Find it all on our support pages.
