{"id":8046,"date":"2022-03-31T09:00:49","date_gmt":"2022-03-31T09:00:49","guid":{"rendered":"https:\/\/www.goodenergy.co.uk\/?page_id=8046"},"modified":"2026-02-25T11:19:40","modified_gmt":"2026-02-25T11:19:40","slug":"smart-meters","status":"publish","type":"page","link":"https:\/\/www.goodenergy.co.uk\/smart-meters\/","title":{"rendered":"Why should I get a smart meter?\u00a0\u00a0"},"content":{"rendered":"    <section class=\"content-banner wp-block-content-banner alignfull animate cards--columns-3 has-text-heavy has-texture--noise has--background-spot\">\n                <div class=\"content-banner__inner\">\n            <div class=\"content-banner__header\">\n                                    <h2 id=\"save-energy-with-a-smart-meter\" class=\"content-banner__heading\"><span class='circle'>Save<\/span> energy with a smart meter <\/h2>                            <\/div>\n\n            <div class=\"content-banner__lead\">\n                                    <div class=\"content-banner__lead__inner\">\n                                                <div class=\"content-banner__content__content\">\n                            <p><span data-contrast=\"auto\">You\u2019re probably already saving energy at home. But if you don\u2019t have a smart meter, your positive impact may not go much further than your own front door.\u00a0<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:60,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n                        <\/div>\n                                            <\/div>\n                                                <\/div>\n\n            <div class=\"content-banner__content\">\n                                                            <div class=\"content-banner__media content-banner__lead__media img-fit\" data-parallax-speed='0.1'>\n                            <img loading=\"lazy\" decoding=\"async\" width=\"768\" height=\"512\" src=\"https:\/\/www.goodenergy.co.uk\/wp-content\/uploads\/2022\/05\/energy-usage_219a3390x1280-768x512.jpg\" class=\"attachment-medium_large size-medium_large is--landscape\" alt=\"Smart meter thermostat\" srcset=\"https:\/\/www.goodenergy.co.uk\/wp-content\/uploads\/2022\/05\/energy-usage_219a3390x1280-768x512.jpg 768w, https:\/\/www.goodenergy.co.uk\/wp-content\/uploads\/2022\/05\/energy-usage_219a3390x1280-300x200.jpg 300w, https:\/\/www.goodenergy.co.uk\/wp-content\/uploads\/2022\/05\/energy-usage_219a3390x1280.jpg 1280w\" sizes=\"auto, (max-width: 768px) 100vw, 768px\" loading=\"lazy\" \/>                        <\/div>\n                                        <div class=\"content-banner__content__inner\">\n                                                    <div class=\"content-banner__content__secondary\">\n                                <p><span data-contrast=\"auto\">By getting a smart meter, you can join millions of homes that are fighting climate change by making Britain\u2019s whole energy system greener. <\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:60,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">That\u2019s because getting a smart meter doesn\u2019t just make it simpler to have even more control over your energy. It lays the foundations for an efficient energy grid that relies less on fossil fuels \u2013 and makes more of renewable energy.\u00a0<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:60,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n                            <\/div>\n                        \n                                                    <div class=\"content-banner__content__links button-list\">\n                                                                        <a href=\"https:\/\/cloud.em.goodenergy.co.uk\/smart-organic\" rel=\"noopener\" class=\"g-button\" target=\"_blank\">\n                <span class=\"screen-reader-text\"><\/span>        <span class=\"link__text\">\n            Register your interest        <\/span>\n        <span class=\"screen-reader-text\"><\/span>    <\/a>\n                                                            <\/div>\n                                            <\/div>\n                \n            <\/div>\n                    <\/div>\n            <div class=\"content-banner__background-noise background-noise-- background-noise\" aria-hidden=\"true\">\n        <div class=\"background-noise__inner top-right\" style=\"--background-noise--color: var(--color--brand-yellow);\" class=\"content-banner__background-noise background-noise-- background-noise\">\n            <svg class=\"background-noise__svg svg--keepsize\" xmlns='http:\/\/www.w3.org\/2000\/svg' xmlns:xlink='http:\/\/www.w3.org\/1999\/xlink'>\n                <filter id=\"noise\" x=\"0\" y=\"0\" width=\"100vw\" height=\"100vh\" filterUnits=\"userSpaceOnUse\" _primitiveUnits=\"userSpaceOnUse\">\n                    <feTurbulence type='turbulence' baseFrequency='4' numOctaves=\"1\" result=\"NOISE\" seed=\"10\" \/>\n                    <feDisplacementMap in2=\"NOISE\" in=\"SourceGraphic\" scale=\"400\" xChannelSelector=\"B\" yChannelSelector=\"R\" \/>\n                <\/filter>\n                                    <circle class=\"background-noise__shape\" filter=\"url(#noise)\" \/>\n                            <\/svg>\n        <\/div>\n    <\/div>\n            <div class=\"content-banner__background-spot background-spot background-spot--align--left\" aria-hidden=\"true\" style=\"--background-spot--blobs-color: var(--color--brand-yellow);\" class=\"content-banner__background-spot background-spot background-spot--align--left\">\n                                    <div class=\"background-spot__blobs\">\n                <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 85.763 62.963\" xml:space=\"preserve\" role=\"img\" aria-hidden=\"true\" focusable=\"false\" width=\"0\" height=\"0\">\n  <g fill-rule=\"evenodd\" clip-rule=\"evenodd\">\n    <path d=\"M.896 9.681c16.105-3.962-5.407-19.647 0 0zM42.935 17.449c.96-3.163-2.354-3.613-3.324-3.329-7.048 2.08 1.815 8.303 3.324 3.329zM13.618 16.339c.124-1.046-.618-1.224-.554-2.219-1.281-.178-2.122.089-2.765.554-.05 1.719 1.671 1.655 3.319 1.665zM57.314 48.53c-.994 3.428 3.171 3.517 2.765.554-1.335.227-1.207-1.014-2.765-.554zM84.964 62.959c2.117-2.506-.312-6.559-3.319-7.215-2.013 2.021-.272 7.395 3.319 7.215z\"\/>\n  <\/g>\n<\/svg>            <\/div>\n                \n        <div class=\"background-spot__good-energy\">\n            <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\" width=\"0\" height=\"0\" viewBox=\"0 0 104 84\" version=\"1.1\" role=\"img\" aria-hidden=\"true\" focusable=\"false\">\n    <title>Path 18<\/title>\n    <g id=\"Homepage\" stroke=\"none\" stroke-width=\"1\" fill=\"none\" fill-rule=\"evenodd\" stroke-linecap=\"round\" stroke-linejoin=\"round\">\n        <g id=\"Our-energy\" transform=\"translate(-1316.000000, -3955.000000)\" stroke=\"#FFF5A0\" stroke-width=\"3\">\n            <g id=\"Group-5\" transform=\"translate(1388.958061, 3940.662428) scale(-1, 1) translate(-1388.958061, -3940.662428) translate(1245.000000, 3809.000000)\">\n                <g id=\"Path-18\" transform=\"translate(89.500000, 65.324856)\">\n                    <g transform=\"translate(24.000000, 24.000000)\">\n                        <path d=\"M86.1742212,85.6761582 C37.1591238,126.421218 -125.470582,204.286727 -60.871071,207.911336 L-61.6185574,209.336803 C-51.4071408,209.909755 -19.9190626,184.875953 -14.6458343,180.974921 C3.45794922,167.582096 21.3037469,153.859997 38.9070339,139.860297 C47.6114758,132.93775 58.446179,127.555938 64.2536172,118.227057 C67.4882825,113.030995 52.6751355,123.061482 47.355895,126.28832 C37.8879095,132.031931 28.7129277,138.26931 20.0216775,145.059702 C-10.6157852,168.996461 -42.0118438,192.19556 -70.5657427,218.419378 C-78.6357115,225.830814 -51.0574041,207.962281 -41.8611335,201.892697 C-9.65683337,180.637698 80.8664162,109.596093 53.5679597,136.490514 C15.4173677,174.076451 -34.9734384,198.391835 -74.7901733,234.334364 C-284.151692,423.324813 604.367202,-296.550453 76.9269088,146.998556 C32.7536211,184.145922 -20.188319,210.331024 -67.7060411,243.416939 C-72.812198,246.972283 -55.9415558,238.918916 -50.5591568,235.765293 C-14.9812489,214.919697 81.6567165,105.719679 55.0572697,171.488191 C28.4578229,237.256704 -225.171682,336.592752 63.3872125,197.195755 C74.5670676,191.794992 42.8643177,211.003267 32.1966449,217.294296 C9.63189157,230.601371 -16.217729,239.336158 -36.2719741,255.967604 C-48.2684807,265.916582 -7.19551019,243.926685 7.34272306,237.906225\" transform=\"translate(69.716481, 133.842340) rotate(-270.000000) translate(-69.716481, -133.842340) \"\/>\n                    <\/g>\n                <\/g>\n            <\/g>\n        <\/g>\n    <\/g>\n<\/svg>        <\/div>\n            <\/div>\n    <\/section>\n\n\n<div class=\"media-content wp-block animate animate--stacked media-content--left media-content--type-image media-content--layout-default alignwide has-accent-color has-brand-yellow-accent-color\">\n\n    \n    <div class=\"media-content__content \">\n\n        <h2 id=\"smart-meter-benefits\" class=\"media-content__heading\">Smart meter benefits<\/h2>\n        <ul style=\"font-weight: 400\">\n<li style=\"font-weight: 400\" data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"1\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559684&quot;:-2,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-aria-posinset=\"1\" data-aria-level=\"1\"><b><span data-contrast=\"auto\">Understand your habits:<\/span><\/b><span data-contrast=\"auto\"> Use your smart meter in-home display to see how much energy you\u2019re using in real time.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:60,&quot;335559740&quot;:259}\">\u00a0<\/span><\/li>\n<li style=\"font-weight: 400\" data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"1\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559684&quot;:-2,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-aria-posinset=\"2\" data-aria-level=\"1\"><b><span data-contrast=\"auto\">Save energy:<\/span><\/b><span data-contrast=\"auto\"> spot where you can use less energy and easily see the impact it has on your spending.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:60,&quot;335559740&quot;:259}\">\u00a0<\/span><\/li>\n<li style=\"font-weight: 400\" data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"1\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559684&quot;:-2,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-aria-posinset=\"3\" data-aria-level=\"1\"><b><span data-contrast=\"auto\">No more meter readings:<\/span><\/b><span data-contrast=\"auto\"> Your smart meter will send your readings to us automatically.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:60,&quot;335559740&quot;:259}\">\u00a0<\/span><\/li>\n<li style=\"font-weight: 400\" data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"1\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559684&quot;:-2,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-aria-posinset=\"4\" data-aria-level=\"1\"><b><span data-contrast=\"auto\">Get accurate bills:<\/span><\/b><span data-contrast=\"auto\"> Your bills will always be based on exact readings, rather than estimates.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:60,&quot;335559740&quot;:259}\">\u00a0<\/span><\/li>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"1\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559684&quot;:-2,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-aria-posinset=\"5\" data-aria-level=\"1\"><b>Make the grid greener:\u00a0<\/b>Smart meters give suppliers an accurate view of when electricity is being used &#8211; meaning more renewable energy can be incorporated.<\/li>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"1\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559684&quot;:-2,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-aria-posinset=\"5\" data-aria-level=\"1\"><strong>Join a smart time of use tariff:\u00a0<\/strong>Flex your energy usage outside peak times and save money with smart tariffs.<\/li>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"1\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559684&quot;:-2,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-aria-posinset=\"5\" data-aria-level=\"1\"><strong>Join grid flexibility events:<\/strong> Earn money and save energy by taking part in Power Pause this winter.<\/li>\n<\/ul>\n\n        \n                    <div class=\"media-content__buttons button-list\">\n                                        <a href=\"https:\/\/cloud.em.goodenergy.co.uk\/smart-organic\" rel=\"noopener\" class=\"g-button g-button--arrow\" target=\"_blank\">\n                <span class=\"screen-reader-text\"><\/span>        <span class=\"link__text\">\n            Register your interest        <\/span>\n        <span class=\"screen-reader-text\"><\/span>    <\/a>\n                            <\/div>\n                    <\/div>\n            <div class=\"media-content__media animate-element\">\n\n            \n                                                <img loading=\"lazy\" decoding=\"async\" width=\"1000\" height=\"1500\" src=\"https:\/\/www.goodenergy.co.uk\/wp-content\/uploads\/2023\/07\/Green-Home-Stories_June-2023-20-1000x1500.jpg\" class=\"attachment-super size-super is--portrait\" alt=\"\" sizes=\"auto, (max-width: 768px) 100vw, 50vw\" srcset=\"https:\/\/www.goodenergy.co.uk\/wp-content\/uploads\/2023\/07\/Green-Home-Stories_June-2023-20-1000x1500.jpg 1000w, https:\/\/www.goodenergy.co.uk\/wp-content\/uploads\/2023\/07\/Green-Home-Stories_June-2023-20-200x300.jpg 200w, https:\/\/www.goodenergy.co.uk\/wp-content\/uploads\/2023\/07\/Green-Home-Stories_June-2023-20-683x1024.jpg 683w, https:\/\/www.goodenergy.co.uk\/wp-content\/uploads\/2023\/07\/Green-Home-Stories_June-2023-20-768x1152.jpg 768w, https:\/\/www.goodenergy.co.uk\/wp-content\/uploads\/2023\/07\/Green-Home-Stories_June-2023-20-1024x1536.jpg 1024w, https:\/\/www.goodenergy.co.uk\/wp-content\/uploads\/2023\/07\/Green-Home-Stories_June-2023-20.jpg 1280w\" loading=\"lazy\" \/>                \n                                    <\/div>\n    <\/div>\n\n\n<div class=\"media-content wp-block animate animate--stacked media-content--right media-content--type-image media-content--layout-default alignwide has-accent-color has-brand-yellow-accent-color\">\n\n    \n    <div class=\"media-content__content \">\n\n        <h2 id=\"smart-meter-installation\" class=\"media-content__heading\">Smart meter installation <\/h2>\n        <p><span class=\"TextRun SCXW149420729 BCX0\" lang=\"EN-GB\" xml:lang=\"EN-GB\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW149420729 BCX0\">We work with a specialist installation company called SMS to install smart meters. Read about who SMS are, what happens once you book your appointment with them, and what to expect on installation day.<\/span><\/span><span class=\"EOP SCXW149420729 BCX0\" data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:60,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n\n        \n                    <div class=\"media-content__buttons button-list\">\n                                        <a href=\"https:\/\/www.goodenergy.co.uk\/smart-meter-installation\/\" rel=\"noopener\" class=\"g-button g-button--arrow\" target=\"_blank\">\n                <span class=\"screen-reader-text\"><\/span>        <span class=\"link__text\">\n            About smart meter installation        <\/span>\n        <span class=\"screen-reader-text\"><\/span>    <\/a>\n                            <\/div>\n                    <\/div>\n            <div class=\"media-content__media animate-element\">\n\n            \n                                                <img loading=\"lazy\" decoding=\"async\" width=\"1280\" height=\"853\" src=\"https:\/\/www.goodenergy.co.uk\/wp-content\/uploads\/2023\/05\/B2B-ZapMap-2023_-6-x1280.jpg\" class=\"attachment-super size-super is--landscape\" alt=\"Zap map staff\" sizes=\"auto, (max-width: 768px) 100vw, 50vw\" srcset=\"https:\/\/www.goodenergy.co.uk\/wp-content\/uploads\/2023\/05\/B2B-ZapMap-2023_-6-x1280.jpg 1280w, https:\/\/www.goodenergy.co.uk\/wp-content\/uploads\/2023\/05\/B2B-ZapMap-2023_-6-x1280-300x200.jpg 300w, https:\/\/www.goodenergy.co.uk\/wp-content\/uploads\/2023\/05\/B2B-ZapMap-2023_-6-x1280-768x512.jpg 768w\" loading=\"lazy\" \/>                \n                                    <\/div>\n    <\/div>\n\n\n<div class=\"wp-block-cta-banner cta-banner has-block-decoration animate cta-banner--layout--one-col alignfull has-background has-dark-grey-background-color\">\n        <div class=\"cta-banner__inner animate-element\">\n        <div class=\"cta-banner__content\">\n                            <h2 id=\"ready-to-get-a-smart-meter\" class=\"cta-banner__heading\">Ready to get a smart meter?<\/h2>            \n                    <\/div>\n                    <div class=\"cta-banner__buttons\">\n                                                    <div class=\"cta-banner__button\">\n                            <a href=\"tel:03308%20089%20367\"  class=\"g-button\">\n                        <span class=\"link__text\">\n            Call SMS to book your installation        <\/span>\n            <\/a>\n                    <\/div>\n                            <\/div>\n            <\/div>\n<\/div>\n\n\n<div class=\"media-content wp-block animate animate--stacked media-content--right media-content--type-image media-content--layout-default alignwide has-accent-color has-brand-yellow-accent-color\">\n\n    \n    <div class=\"media-content__content \">\n\n        <h2 id=\"the-complete-guide-to-smart-meters\" class=\"media-content__heading\">The complete guide to smart meters <\/h2>\n        <p><span class=\"TrackedChange SCXW15900261 BCX0\"><span class=\"TextRun Highlight SCXW15900261 BCX0\" lang=\"EN-GB\" xml:lang=\"EN-GB\" data-contrast=\"auto\"><span class=\"NormalTextRun CommentHighlightClicked SCXW15900261 BCX0\">What is a smart meter? And how do they work? <\/span><\/span><\/span><span class=\"TrackedChange SCXW15900261 BCX0\"><span class=\"TextRun Highlight SCXW15900261 BCX0\" lang=\"EN-GB\" xml:lang=\"EN-GB\" data-contrast=\"auto\"><span class=\"NormalTextRun CommentHighlightClicked SCXW15900261 BCX0\">Find articles on subjects including how to use a smart meter,<\/span><\/span><\/span><span class=\"TrackedChange SCXW15900261 BCX0\"><span class=\"TextRun Highlight SCXW15900261 BCX0\" lang=\"EN-GB\" xml:lang=\"EN-GB\" data-contrast=\"auto\"><span class=\"NormalTextRun CommentHighlightClicked SCXW15900261 BCX0\"> energy saving,<\/span><\/span><\/span><span class=\"TrackedChange SCXW15900261 BCX0\"><span class=\"TextRun Highlight SCXW15900261 BCX0\" lang=\"EN-GB\" xml:lang=\"EN-GB\" data-contrast=\"auto\"><span class=\"NormalTextRun CommentHighlightClicked SCXW15900261 BCX0\"> how <\/span><\/span><\/span><span class=\"TrackedChange SCXW15900261 BCX0\"><span class=\"TextRun Highlight SCXW15900261 BCX0\" lang=\"EN-GB\" xml:lang=\"EN-GB\" data-contrast=\"auto\"><span class=\"NormalTextRun CommentHighlightClicked SCXW15900261 BCX0\">smart meters transmit data<\/span><\/span><\/span><span class=\"TrackedChange SCXW15900261 BCX0\"><span class=\"TextRun Highlight SCXW15900261 BCX0\" lang=\"EN-GB\" xml:lang=\"EN-GB\" data-contrast=\"auto\"><span class=\"NormalTextRun CommentHighlightClicked SCXW15900261 BCX0\">, and more.<\/span><\/span><\/span><span class=\"EOP TrackedChange CommentHighlightClicked SCXW15900261 BCX0\" data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:60,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n\n        \n                    <div class=\"media-content__buttons button-list\">\n                                        <a href=\"https:\/\/www.goodenergy.co.uk\/learn-about-smart-meters\/\" rel=\"noopener\" class=\"g-button g-button--arrow\" target=\"_blank\">\n                <span class=\"screen-reader-text\"><\/span>        <span class=\"link__text\">\n            Learn about smart meters        <\/span>\n        <span class=\"screen-reader-text\"><\/span>    <\/a>\n                            <\/div>\n                    <\/div>\n            <div class=\"media-content__media animate-element\">\n\n            \n                                                <img loading=\"lazy\" decoding=\"async\" width=\"1000\" height=\"1500\" src=\"https:\/\/www.goodenergy.co.uk\/wp-content\/uploads\/2022\/05\/energy-usage_219a9893x1280-1000x1500.jpg\" class=\"attachment-super size-super is--portrait\" alt=\"smart meter installation\" sizes=\"auto, (max-width: 768px) 100vw, 50vw\" srcset=\"https:\/\/www.goodenergy.co.uk\/wp-content\/uploads\/2022\/05\/energy-usage_219a9893x1280-1000x1500.jpg 1000w, https:\/\/www.goodenergy.co.uk\/wp-content\/uploads\/2022\/05\/energy-usage_219a9893x1280-200x300.jpg 200w, https:\/\/www.goodenergy.co.uk\/wp-content\/uploads\/2022\/05\/energy-usage_219a9893x1280-683x1024.jpg 683w, https:\/\/www.goodenergy.co.uk\/wp-content\/uploads\/2022\/05\/energy-usage_219a9893x1280-768x1152.jpg 768w, https:\/\/www.goodenergy.co.uk\/wp-content\/uploads\/2022\/05\/energy-usage_219a9893x1280-1024x1536.jpg 1024w, https:\/\/www.goodenergy.co.uk\/wp-content\/uploads\/2022\/05\/energy-usage_219a9893x1280.jpg 1280w\" loading=\"lazy\" \/>                \n                                    <\/div>\n    <\/div>\n\n\n\n<div class=\"wp-block-columns alignwide is-layout-flex wp-container-core-columns-is-layout-8f761849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow is--inner-block\">\n<h4 class=\"wp-block-heading is--inner-block\"><strong>What our customers say&nbsp;<\/strong>&nbsp;<\/h4>\n\n\n\n<p class=\"is--inner-block wp-block-paragraph\"><\/p>\n\n\n\n<figure class=\"wp-block-image size-large is-resized is--inner-block\"><img loading=\"lazy\" decoding=\"async\" width=\"1286\" height=\"1024\" src=\"https:\/\/www.goodenergy.co.uk\/wp-content\/uploads\/2022\/04\/Screenshot-2022-04-19-at-10.25.01-1286x1024.png\" alt=\"Smart meter piece of mind\" class=\"wp-image-9513\" style=\"width:509px;height:405px\" srcset=\"https:\/\/www.goodenergy.co.uk\/wp-content\/uploads\/2022\/04\/Screenshot-2022-04-19-at-10.25.01-1286x1024.png 1286w, https:\/\/www.goodenergy.co.uk\/wp-content\/uploads\/2022\/04\/Screenshot-2022-04-19-at-10.25.01-300x239.png 300w, https:\/\/www.goodenergy.co.uk\/wp-content\/uploads\/2022\/04\/Screenshot-2022-04-19-at-10.25.01-768x612.png 768w, https:\/\/www.goodenergy.co.uk\/wp-content\/uploads\/2022\/04\/Screenshot-2022-04-19-at-10.25.01.png 1424w\" sizes=\"(max-width: 1286px) 100vw, 1286px\" \/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow is--inner-block\">\n<p class=\"is--inner-block wp-block-paragraph\"><\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow is--inner-block\">\n<p class=\"is--inner-block wp-block-paragraph\"><em><em><em>Helps me keep track of my consumption. It\u2019s made me use the tumble dryer during lower rate times and set electric underfloor heating to a more specific timer.<\/em> <\/em><\/em><\/p>\n<cite><strong><em><strong><em><strong><em>Andrew, Brighton<\/em><\/strong><em>&nbsp;<\/em><\/em><\/strong><\/em><\/strong><\/cite><\/blockquote>\n<\/div>\n<\/div>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<div class=\"wp-block-columns alignwide is-layout-flex wp-container-core-columns-is-layout-8f761849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow is--inner-block\">\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow is--inner-block\">\n<p class=\"is--inner-block wp-block-paragraph\"><em><em><em>Having a smart meter with the display in a highly visible place makes me aware of how much energy I am using at any given time.<\/em><\/em><\/em><\/p>\n<cite><strong><em><strong><em>Diane, Richmond<\/em><\/strong>&nbsp;<\/em><\/strong>&nbsp;<\/cite><\/blockquote>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow is--inner-block\">\n<figure class=\"wp-block-image size-full is-resized is--inner-block\"><img loading=\"lazy\" decoding=\"async\" width=\"1280\" height=\"853\" src=\"https:\/\/www.goodenergy.co.uk\/wp-content\/uploads\/2022\/05\/energy-usage_219A2388x1280.jpg\" alt=\"Smart installation call\" class=\"wp-image-10284\" style=\"width:673px;height:448px\" srcset=\"https:\/\/www.goodenergy.co.uk\/wp-content\/uploads\/2022\/05\/energy-usage_219A2388x1280.jpg 1280w, https:\/\/www.goodenergy.co.uk\/wp-content\/uploads\/2022\/05\/energy-usage_219A2388x1280-300x200.jpg 300w, https:\/\/www.goodenergy.co.uk\/wp-content\/uploads\/2022\/05\/energy-usage_219A2388x1280-768x512.jpg 768w\" sizes=\"(max-width: 1280px) 100vw, 1280px\" \/><\/figure>\n<\/div>\n<\/div>\n\n\n<div class=\"media-content wp-block animate animate--stacked media-content--left media-content--type-image media-content--layout-boxed alignwide has-accent-color has-light-grey-accent-color\">\n\n    \n    <div class=\"media-content__content has-brand-yellow-background-color animate-element\">\n\n        \n        <p><strong>And it\u2019s not just Good Energy customers. Recent research from <a href=\"https:\/\/www.smartenergygb.org\/media\/un0ncbx4\/smart-energy-outlook_september-2021-final-81.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">Smart Energy GB<\/a> has found that 60% of smart meter owners say their smart meter(s) make them feel more in control of the energy they use.\u00a0<\/strong><\/p>\n<p><em>\u201c73% of smart meter owners say that making little changes in how they use energy could make a big difference to their bill\u201d\u00a0<\/em><\/p>\n<p><cite><strong><em>Smart Energy Outlook 2021<\/em><\/strong>\u00a0<\/cite><\/p>\n\n        \n                                <div class=\"media-content__background-grid background-grid background-grid-- background-grid--align--right has--size--large\" aria-hidden=\"true\" style=\"--background-grid--color: var(--color--brand-yellow);\" class=\"media-content__background-grid background-grid background-grid-- background-grid--align--right has--size--large\">\n        <div class=\"background-grid__grid\">\n            <span class=\"background-grid__grid-pattern grid__1\">\n                <span><\/span><span><\/span><span><\/span><span><\/span>\n            <\/span>\n            <span class=\"background-grid__grid-pattern grid__2\">\n                <span><\/span><span><\/span><span><\/span><span><\/span>\n            <\/span>\n            <span class=\"background-grid__grid-pattern grid__3\">\n                <span><\/span><span><\/span><span><\/span><span><\/span>\n            <\/span>\n            <span class=\"background-grid__grid-pattern grid__4\">\n                <span><\/span><span><\/span><span><\/span><span><\/span>\n            <\/span>\n        <\/div>\n    <\/div>\n            <\/div>\n            <div class=\"media-content__media animate-element\">\n\n            \n                                                <img loading=\"lazy\" decoding=\"async\" width=\"1500\" height=\"1000\" src=\"https:\/\/www.goodenergy.co.uk\/wp-content\/uploads\/2023\/05\/AdobeStock_484181101-1500x1000.jpeg\" class=\"attachment-super size-super is--landscape\" alt=\"Smart meter\" sizes=\"auto, (max-width: 768px) 100vw, 50vw\" srcset=\"https:\/\/www.goodenergy.co.uk\/wp-content\/uploads\/2023\/05\/AdobeStock_484181101-1500x1000.jpeg 1500w, https:\/\/www.goodenergy.co.uk\/wp-content\/uploads\/2023\/05\/AdobeStock_484181101-300x200.jpeg 300w, https:\/\/www.goodenergy.co.uk\/wp-content\/uploads\/2023\/05\/AdobeStock_484181101-1400x934.jpeg 1400w, https:\/\/www.goodenergy.co.uk\/wp-content\/uploads\/2023\/05\/AdobeStock_484181101-768x512.jpeg 768w, https:\/\/www.goodenergy.co.uk\/wp-content\/uploads\/2023\/05\/AdobeStock_484181101-1536x1025.jpeg 1536w\" loading=\"lazy\" \/>                \n                                    <\/div>\n    <\/div>\n\n\n<div class=\"wp-block-cta-banner cta-banner has-block-decoration animate cta-banner--layout--one-col alignfull has-background has-dark-grey-background-color\">\n        <div class=\"cta-banner__inner animate-element\">\n        <div class=\"cta-banner__content\">\n                            <h2 id=\"ready-to-get-a-smart-meter\" class=\"cta-banner__heading\">Ready to get a smart meter?<\/h2>            \n                    <\/div>\n                    <div class=\"cta-banner__buttons\">\n                                                    <div class=\"cta-banner__button\">\n                            <a href=\"https:\/\/cloud.em.goodenergy.co.uk\/smart-organic\"  class=\"g-button\">\n                        <span class=\"link__text\">\n            Register your interest        <\/span>\n            <\/a>\n                    <\/div>\n                            <\/div>\n            <\/div>\n<\/div>\n\n\n\n<hr class=\"wp-block-separator alignwide has-alpha-channel-opacity\"\/>\n\n\n\n<div class=\"wp-block-columns alignwide is-layout-flex wp-container-core-columns-is-layout-8f761849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow is--inner-block\">\n<p class=\"is--inner-block wp-block-paragraph\"><strong>I don\u2019t want a smart meter<\/strong>&nbsp;<\/p>\n\n\n\n<p class=\"is--inner-block wp-block-paragraph\">We think smart meters are really important for making Britain greener. But if you don\u2019t want one, just let us know. You can always change your mind later.&nbsp;<\/p>\n\n\n\n<p class=\"is--inner-block wp-block-paragraph\"><a href=\"https:\/\/cloud.em.goodenergy.co.uk\/smart-optput\" target=\"_blank\" rel=\"noreferrer noopener\">Opt out of hearing about smart meters&nbsp;<\/a><\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns alignwide is-layout-flex wp-container-core-columns-is-layout-8f761849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow is--inner-block\"><section class=\"accordion wp-block aligncenter is--inner-block\">\n        <div class=\"accordion__inner\">\n                    <h2 id=\"smart-meter-key-information\" class=\"accordion__heading\">Smart meter key information<\/h2>        \n\n        \n                    <div class=\"accordion__items\">\n                                    <div class=\"accordion__item reveal\">\n                        <button aria-expanded=\"false\" class=\"accordion__item__header js-reveal-item\">\n                            <h4 class='accordion__item__heading'>What are the benefits of a smart meter?<\/h4>                            <span class=\"accordion__item__button\">\n                                <span class=\"accordion__item__button__cross\"><\/span>\n                                <span>\n                        <\/button>\n                        <div class=\"accordion__item__content reveal__content\">\n                            <div class=\"accordion__item__content__inner\">\n                                <p>As well as helping to create a more efficient energy system, smart meters have lots of practical benefits for you, including:<\/p>\n<p>Automatic meter readings. You no longer have to manually submit meter readings, or wait in for a meter reader to come over. Your meter readings will be sent to Good Energy automatically.<br \/>\nAccurate and predictable bills. You can view exactly what energy you\u2019re using and how much it\u2019s costing you, via the Good Energy app. This means that your bill will never be based on estimated data, and it won\u2019t come as a surprise.<br \/>\nUnderstand your energy usage in real time. A smart meter is a very good tool to help you to keep an eye on your energy consumption and spot ways to prevent energy waste. For example, you may notice that an older appliance uses a lot of electricity and that it may be more cost effective to upgrade it.<\/p>\n                            <\/div>\n                        <\/div>\n                    <\/div>\n                                    <div class=\"accordion__item reveal\">\n                        <button aria-expanded=\"false\" class=\"accordion__item__header js-reveal-item\">\n                            <h4 class='accordion__item__heading'>Does the smart meter itself use energy and will I be charged for it?<\/h4>                            <span class=\"accordion__item__button\">\n                                <span class=\"accordion__item__button__cross\"><\/span>\n                                <span>\n                        <\/button>\n                        <div class=\"accordion__item__content reveal__content\">\n                            <div class=\"accordion__item__content__inner\">\n                                <p>Yes, inevitably a smart meter does use some energy to function. Our providers have confirmed this is around 1.3 watts per hour \u2013 or about the same as leaving a television on standby. As smart meters allow us all to control our energy usage much more easily, the benefits will outweigh the very small cost.<\/p>\n                            <\/div>\n                        <\/div>\n                    <\/div>\n                                    <div class=\"accordion__item reveal\">\n                        <button aria-expanded=\"false\" class=\"accordion__item__header js-reveal-item\">\n                            <h4 class='accordion__item__heading'>Where are smart meters manufactured?<\/h4>                            <span class=\"accordion__item__button\">\n                                <span class=\"accordion__item__button__cross\"><\/span>\n                                <span>\n                        <\/button>\n                        <div class=\"accordion__item__content reveal__content\">\n                            <div class=\"accordion__item__content__inner\">\n                                <p>Some of the components for smart meters will be manufactured abroad, but factories in the UK are likely to be doing the final assembly and technical configuration of the millions of meters that will be needed for the rollout.<\/p>\n                            <\/div>\n                        <\/div>\n                    <\/div>\n                                    <div class=\"accordion__item reveal\">\n                        <button aria-expanded=\"false\" class=\"accordion__item__header js-reveal-item\">\n                            <h4 class='accordion__item__heading'>Can a smart meter help me become more energy efficient?<\/h4>                            <span class=\"accordion__item__button\">\n                                <span class=\"accordion__item__button__cross\"><\/span>\n                                <span>\n                        <\/button>\n                        <div class=\"accordion__item__content reveal__content\">\n                            <div class=\"accordion__item__content__inner\">\n                                <p>Smart meters make it easier for us to identify where we&#8217;re using a lot of energy and might want to make changes to reduce it. They&#8217;re also a crucial step towards the development of the smart grid, a whole new way of running our energy network. Energy suppliers will be better equipped to plan and manage Great Britain&#8217;s electricity and gas, and match supply and demand.<\/p>\n<p>In the future, we can look forward to being rewarded with cheaper tariffs at off-peak times. This means we will pay less to mow the lawn or run the washing machine when electricity is not in high demand. It will also mean less pressure on the grid at busier times when we\u2019re all cooking our dinner, or putting on the kettle during the TV advert breaks.<\/p>\n                            <\/div>\n                        <\/div>\n                    <\/div>\n                                    <div class=\"accordion__item reveal\">\n                        <button aria-expanded=\"false\" class=\"accordion__item__header js-reveal-item\">\n                            <h4 class='accordion__item__heading'>Do smart meters emit radio waves?<\/h4>                            <span class=\"accordion__item__button\">\n                                <span class=\"accordion__item__button__cross\"><\/span>\n                                <span>\n                        <\/button>\n                        <div class=\"accordion__item__content reveal__content\">\n                            <div class=\"accordion__item__content__inner\">\n                                <p>Smart meters use low-frequency radio emissions to communicate the information they collect, in a very similar way to other wireless electronic devices like mobile phones.<\/p>\n<p>Public Health England, an executive agency of the UK Department of Health, has collated various studies, reviews and assessments to measure the effect of smart meter radio waves.<\/p>\n<p>They have concluded that:<\/p>\n<ul class=\"list-arrow\">\n<li>All the evidence so far suggests that the radio waves produced by smart meters don\u2019t pose any risk to the health of people who have them in their home.<\/li>\n<li>Smart meters aren\u2019t communicating all the time \u2013 just in occasional short bursts when they\u2019re actually sending the supplier information. You would get higher exposure to radio waves from any device you use closer to your body, which emits more power and which transmits for more of the time \u2013 such as a mobile phone.<\/li>\n<li>If you\u2019d like more details, please take a look at the\u00a0<a href=\"https:\/\/www.gov.uk\/government\/publications\/smart-meters-radio-waves-and-health\/smart-meters-radio-waves-and-health\" data-gener8=\"tracked\">Public Health England<\/a>\u00a0(PHE) guide to smart meters.<\/li>\n<\/ul>\n                            <\/div>\n                        <\/div>\n                    <\/div>\n                                    <div class=\"accordion__item reveal\">\n                        <button aria-expanded=\"false\" class=\"accordion__item__header js-reveal-item\">\n                            <h4 class='accordion__item__heading'>Are there health risks attached to smart meters?<\/h4>                            <span class=\"accordion__item__button\">\n                                <span class=\"accordion__item__button__cross\"><\/span>\n                                <span>\n                        <\/button>\n                        <div class=\"accordion__item__content reveal__content\">\n                            <div class=\"accordion__item__content__inner\">\n                                <p>The smart meters that we install are as safe as possible and are fully covered by both UK and EU product safety legislation. This means that they have had to undergo rigorous testing to make sure they are stable and secure so as not to put our customers in danger.<\/p>\n<p>Smart meters use low-frequency radio emissions to communicate the information they collect, in a very similar way to other wireless electronic devices, like mobile phones and televisions. Using a mobile phone gives you greater exposure to radio waves than living with a smart meter.<\/p>\n                            <\/div>\n                        <\/div>\n                    <\/div>\n                                    <div class=\"accordion__item reveal\">\n                        <button aria-expanded=\"false\" class=\"accordion__item__header js-reveal-item\">\n                            <h4 class='accordion__item__heading'>What\u2019s the difference between first and second generation meters?<\/h4>                            <span class=\"accordion__item__button\">\n                                <span class=\"accordion__item__button__cross\"><\/span>\n                                <span>\n                        <\/button>\n                        <div class=\"accordion__item__content reveal__content\">\n                            <div class=\"accordion__item__content__inner\">\n                                <p>The first generation of smart meters launched a few years ago. At Good Energy, we decided not to offer these to our customers because they had some technical problems \u2013 such as stopping working properly if the customer changed supplier.<\/p>\n<p>Instead, we decided to wait until the arrival of second generation smart meters. This upgraded smart meter works in the same way as the earlier model, with the added freedom to move between suppliers. This is what we will be installing in your home.<\/p>\n                            <\/div>\n                        <\/div>\n                    <\/div>\n                                    <div class=\"accordion__item reveal\">\n                        <button aria-expanded=\"false\" class=\"accordion__item__header js-reveal-item\">\n                            <h4 class='accordion__item__heading'>What happens to my old meter when you replace it with a smart meter?<\/h4>                            <span class=\"accordion__item__button\">\n                                <span class=\"accordion__item__button__cross\"><\/span>\n                                <span>\n                        <\/button>\n                        <div class=\"accordion__item__content reveal__content\">\n                            <div class=\"accordion__item__content__inner\">\n                                <p>Your old meter will be refurbished and installed in properties that can\u2019t have a smart meter. Meters that have reached the end of their life will be recycled for parts.<\/p>\n                            <\/div>\n                        <\/div>\n                    <\/div>\n                                    <div class=\"accordion__item reveal\">\n                        <button aria-expanded=\"false\" class=\"accordion__item__header js-reveal-item\">\n                            <h4 class='accordion__item__heading'>How do I know my smart meter readings are being taken accurately?<\/h4>                            <span class=\"accordion__item__button\">\n                                <span class=\"accordion__item__button__cross\"><\/span>\n                                <span>\n                        <\/button>\n                        <div class=\"accordion__item__content reveal__content\">\n                            <div class=\"accordion__item__content__inner\">\n                                <p>Your smart meter sends readings to us automatically using the secure Wide Area Network (WAN) run by the Smart DCC (Data Communications Company). This network was purpose-built just for UK smart meter communication. We collect information about your energy usage so that you can provide you with accurate bills. You can see information about your energy usage via your IHD.<\/p>\n<p>You shouldn\u2019t ever need to read your smart meter, but just in case we\u2019ve included information on how to do this in our IHD guide.<\/p>\n<p>You may experience a change in your bills after installing a smart meter if you\u2019re replacing a particularly old meter that wasn\u2019t working efficiently, or if you were previously billed on estimated usage.<\/p>\n<p>If you have concerns about your meter readings, monitor your energy usage via your IHD to check how much energy you\u2019re using and if you can make efficiencies.<\/p>\n                            <\/div>\n                        <\/div>\n                    <\/div>\n                                    <div class=\"accordion__item reveal\">\n                        <button aria-expanded=\"false\" class=\"accordion__item__header js-reveal-item\">\n                            <h4 class='accordion__item__heading'>What happens if I change energy provider?<\/h4>                            <span class=\"accordion__item__button\">\n                                <span class=\"accordion__item__button__cross\"><\/span>\n                                <span>\n                        <\/button>\n                        <div class=\"accordion__item__content reveal__content\">\n                            <div class=\"accordion__item__content__inner\">\n                                <p>Your smart meter will continue to work. We always install second generation smart meters which allow you to change between suppliers.<\/p>\n                            <\/div>\n                        <\/div>\n                    <\/div>\n                                    <div class=\"accordion__item reveal\">\n                        <button aria-expanded=\"false\" class=\"accordion__item__header js-reveal-item\">\n                            <h4 class='accordion__item__heading'>Are smart meters really beneficial for the environment?<\/h4>                            <span class=\"accordion__item__button\">\n                                <span class=\"accordion__item__button__cross\"><\/span>\n                                <span>\n                        <\/button>\n                        <div class=\"accordion__item__content reveal__content\">\n                            <div class=\"accordion__item__content__inner\">\n                                <p>Smart meters are beneficial to the environment in several ways. We explain all of this on our\u00a0<a href=\"https:\/\/www.goodenergy.co.uk\/blog\/2020\/11\/11\/why-are-smart-meters-good-for-the-environment\/\" data-gener8=\"tracked\">blog\u00a0<u>post<\/u><\/a>.<\/p>\n                            <\/div>\n                        <\/div>\n                    <\/div>\n                                    <div class=\"accordion__item reveal\">\n                        <button aria-expanded=\"false\" class=\"accordion__item__header js-reveal-item\">\n                            <h4 class='accordion__item__heading'>What happens if I move house?<\/h4>                            <span class=\"accordion__item__button\">\n                                <span class=\"accordion__item__button__cross\"><\/span>\n                                <span>\n                        <\/button>\n                        <div class=\"accordion__item__content reveal__content\">\n                            <div class=\"accordion__item__content__inner\">\n                                <p>If you\u2019re moving home, please\u00a0<a href=\"https:\/\/www.goodenergy.co.uk\/customer-care\/moving-house\/\" data-gener8=\"tracked\">let us know<\/a>\u00a0as soon as possible before you move. We\u2019ll clear your smart meter and IHD of all consumption information and we\u2019ll take a final remote meter reading so you\u2019re only charged for the energy you use. Make sure you leave your IHD behind for the new occupier as it will only work with the smart meter in this property.<\/p>\n<p>If you moved into a property without a smart meter and you\u2019d like one, call us and our team can book a smart meter installation for you.<\/p>\n                            <\/div>\n                        <\/div>\n                    <\/div>\n                                    <div class=\"accordion__item reveal\">\n                        <button aria-expanded=\"false\" class=\"accordion__item__header js-reveal-item\">\n                            <h4 class='accordion__item__heading'>I have had an email\/phone call from ACCENT relating to my smart meter. What should I do?<\/h4>                            <span class=\"accordion__item__button\">\n                                <span class=\"accordion__item__button__cross\"><\/span>\n                                <span>\n                        <\/button>\n                        <div class=\"accordion__item__content reveal__content\">\n                            <div class=\"accordion__item__content__inner\">\n                                <p>Good Energy is working with independent research company Accent to ask for customer feedback on their smart meter installation. Accent are contacting a selection of customers who\u2019ve had smart meters installs to ask them to complete a short survey. The survey takes about five minutes and helps us check your installation complied with regulations, as well as make sure our service is as good as it can be. If they contact you, there\u2019s nothing to be concerned about. We would really appreciate it if you could complete the survey as it will help us understand what\u2019s working well and whether there\u2019s anything we need to improve.<\/p>\n                            <\/div>\n                        <\/div>\n                    <\/div>\n                            <\/div>\n            <\/div>\n<\/section>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow is--inner-block\"><section class=\"accordion wp-block alignwide is--inner-block\">\n        <div class=\"accordion__inner\">\n                    <h2 id=\"smart-meter-installation\" class=\"accordion__heading\">Smart meter installation<\/h2>        \n\n        \n                    <div class=\"accordion__items\">\n                                    <div class=\"accordion__item reveal\">\n                        <button aria-expanded=\"false\" class=\"accordion__item__header js-reveal-item\">\n                            <h4 class='accordion__item__heading'>Will I have to pay for my smart meter?<\/h4>                            <span class=\"accordion__item__button\">\n                                <span class=\"accordion__item__button__cross\"><\/span>\n                                <span>\n                        <\/button>\n                        <div class=\"accordion__item__content reveal__content\">\n                            <div class=\"accordion__item__content__inner\">\n                                <div class=\"accordion\" role=\"tablist\" data-accordion=\"gkq6o3-accordion\" data-allow-all-closed=\"true\" data-deep-link=\"true\" data-multi-expand=\"true\">\n<div id=\"s3pcqk-accordion\" class=\"accordion-content\" role=\"tabpanel\" data-tab-content=\"\" aria-labelledby=\"s3pcqk-accordion-label\" aria-hidden=\"false\">\n<p>No, the upgrade to your new smart meter will be completely free of charge. This includes the IHD<\/p>\n<\/div>\n<\/div>\n<div class=\"accordion\" role=\"tablist\" data-accordion=\"a075ip-accordion\" data-allow-all-closed=\"true\" data-deep-link=\"true\" data-multi-expand=\"true\">\n<p>&nbsp;<\/p>\n<\/div>\n                            <\/div>\n                        <\/div>\n                    <\/div>\n                                    <div class=\"accordion__item reveal\">\n                        <button aria-expanded=\"false\" class=\"accordion__item__header js-reveal-item\">\n                            <h4 class='accordion__item__heading'>Do I have to have a smart meter?<\/h4>                            <span class=\"accordion__item__button\">\n                                <span class=\"accordion__item__button__cross\"><\/span>\n                                <span>\n                        <\/button>\n                        <div class=\"accordion__item__content reveal__content\">\n                            <div class=\"accordion__item__content__inner\">\n                                <p>There\u2019s currently no legal obligation to have a smart meter. The government is aiming for all homes to have a smart meter, but you don\u2019t have to have one if you don\u2019t want to.<\/p>\n<p>If you\u2019re not sure a smart meter is right for your home, please contact us and we can talk you through any worries you may have.<\/p>\n                            <\/div>\n                        <\/div>\n                    <\/div>\n                                    <div class=\"accordion__item reveal\">\n                        <button aria-expanded=\"false\" class=\"accordion__item__header js-reveal-item\">\n                            <h4 class='accordion__item__heading'>What happens if I can\u2019t make my smart meter installation?<\/h4>                            <span class=\"accordion__item__button\">\n                                <span class=\"accordion__item__button__cross\"><\/span>\n                                <span>\n                        <\/button>\n                        <div class=\"accordion__item__content reveal__content\">\n                            <div class=\"accordion__item__content__inner\">\n                                <p>It\u2019s important you let us know as soon as possible if you need to cancel or amend your smart meter installation booking, as there could be a cancellation fee for cancellations less than two working days before. Please call our installation partners Smart Metering Services on 0330 808 9367.<\/p>\n                            <\/div>\n                        <\/div>\n                    <\/div>\n                                    <div class=\"accordion__item reveal\">\n                        <button aria-expanded=\"false\" class=\"accordion__item__header js-reveal-item\">\n                            <h4 class='accordion__item__heading'>What do I need to do to prepare for my installation?<\/h4>                            <span class=\"accordion__item__button\">\n                                <span class=\"accordion__item__button__cross\"><\/span>\n                                <span>\n                        <\/button>\n                        <div class=\"accordion__item__content reveal__content\">\n                            <div class=\"accordion__item__content__inner\">\n                                <p>Before your installation, it\u2019s important you locate your electricity and gas meters to check they\u2019re accessible for the engineer. If you think there might be any difficulties in your engineer getting to your meters, for example if they\u2019re in a hard to reach spot, please let our installation partners Smart Metering Services know on 0330 808 9367.<\/p>\n<p>There are a few things you will need to get ready for installation, including switching off heating and gas appliances. See our\u00a0<a href=\"https:\/\/www.goodenergy.co.uk\/smart-meters\/smart-meter-installation\/\"><strong><u>installation day guide<\/u><\/strong><\/a>\u00a0to find out how to prepare.<\/p>\n                            <\/div>\n                        <\/div>\n                    <\/div>\n                                    <div class=\"accordion__item reveal\">\n                        <button aria-expanded=\"false\" class=\"accordion__item__header js-reveal-item\">\n                            <h4 class='accordion__item__heading'>Who will install my smart meter?<\/h4>                            <span class=\"accordion__item__button\">\n                                <span class=\"accordion__item__button__cross\"><\/span>\n                                <span>\n                        <\/button>\n                        <div class=\"accordion__item__content reveal__content\">\n                            <div class=\"accordion__item__content__inner\">\n                                <p>Your smart meter will be installed by our specialist partners, Smart Metering Services (SMS). See our\u00a0<a href=\"https:\/\/www.goodenergy.co.uk\/smart-meters\/smart-meter-installation\/\"><strong><u>installation day guide<\/u><\/strong><\/a>\u00a0to find out more.<\/p>\n                            <\/div>\n                        <\/div>\n                    <\/div>\n                                    <div class=\"accordion__item reveal\">\n                        <button aria-expanded=\"false\" class=\"accordion__item__header js-reveal-item\">\n                            <h4 class='accordion__item__heading'>How do I use my In home display (IHD)?<\/h4>                            <span class=\"accordion__item__button\">\n                                <span class=\"accordion__item__button__cross\"><\/span>\n                                <span>\n                        <\/button>\n                        <div class=\"accordion__item__content reveal__content\">\n                            <div class=\"accordion__item__content__inner\">\n                                <p>We\u2019ve prepared a useful guide to show you how to use your IHD\u00a0<a href=\"https:\/\/www.goodenergy.co.uk\/media\/19038\/ge20-122-smart-ihd-guide-a4-final-2.pdf\"><strong><u>here<\/u><\/strong><\/a>.<\/p>\n                            <\/div>\n                        <\/div>\n                    <\/div>\n                                    <div class=\"accordion__item reveal\">\n                        <button aria-expanded=\"false\" class=\"accordion__item__header js-reveal-item\">\n                            <h4 class='accordion__item__heading'>The engineer wasn\u2019t able to complete my smart meter installation, what happens now?<\/h4>                            <span class=\"accordion__item__button\">\n                                <span class=\"accordion__item__button__cross\"><\/span>\n                                <span>\n                        <\/button>\n                        <div class=\"accordion__item__content reveal__content\">\n                            <div class=\"accordion__item__content__inner\">\n                                <p>The engineer will do everything they can to successfully install your meters. However, sometimes this might not be possible due to unforeseen technical problems.<\/p>\n<p>If they can\u2019t complete the installation they\u2019ll explain why and we\u2019ll be in touch with you as soon as we\u2019ve found a solution to let you know what happens next. If we need to make a return visit to fix the problem, for example if your meter is faulty, don\u2019t worry, there will still be no charge for this. Your installation will always be free.<\/p>\n                            <\/div>\n                        <\/div>\n                    <\/div>\n                            <\/div>\n            <\/div>\n<\/section>\n\n\n<section class=\"accordion wp-block aligncenter is--inner-block\">\n        <div class=\"accordion__inner\">\n                    <h2 id=\"smart-meters-and-data\" class=\"accordion__heading\">Smart meters and data<\/h2>        \n\n        \n                    <div class=\"accordion__items\">\n                                    <div class=\"accordion__item reveal\">\n                        <button aria-expanded=\"false\" class=\"accordion__item__header js-reveal-item\">\n                            <h4 class='accordion__item__heading'>What data do smart meters store?<\/h4>                            <span class=\"accordion__item__button\">\n                                <span class=\"accordion__item__button__cross\"><\/span>\n                                <span>\n                        <\/button>\n                        <div class=\"accordion__item__content reveal__content\">\n                            <div class=\"accordion__item__content__inner\">\n                                <p>Your smart meter has information about how much gas and electricity you\u2019ve used, but doesn\u2019t store other personal information that could identify you, such as your name, address or bank account.<\/p>\n<p>All this information about your energy use is strongly protected. The law, which is explained in the\u00a0<a href=\"http:\/\/www.energy-uk.org.uk\/policy\/smart-meters.html\" data-gener8=\"tracked\">Energy UK Data guide for smart meters<\/a>, puts\u00a0strict controls on your data, who can access it, and how you choose to share it.<\/p>\n<p>You can decide:<\/p>\n<ul>\n<li>how often your smart meter sends data to your gas and electricity supplier (monthly is minimum, daily or half-hourly are also options.)<\/li>\n<li>whether to share data about your energy use with other organisations, like switching sites<\/li>\n<li>if your supplier can use your meter readings for sales and marketing purposes<\/li>\n<\/ul>\n<p>The more frequently we retrieve your readings the more personalised and detailed the information will be. This is why we recommend you choose half hourly readings.<\/p>\n<p>You can change your meter read frequency at any time by calling in to our customer care team on\u00a0<a href=\"tel:0345 034 2400\">0345 034 2400<\/a>\u00a0 or emailing <a href=\"mailto:%20hello@goodenergy.co.uk\">hello@goodenergy.co.uk<\/a><\/p>\n                            <\/div>\n                        <\/div>\n                    <\/div>\n                                    <div class=\"accordion__item reveal\">\n                        <button aria-expanded=\"false\" class=\"accordion__item__header js-reveal-item\">\n                            <h4 class='accordion__item__heading'>Will a smart meter capture my personal data?<\/h4>                            <span class=\"accordion__item__button\">\n                                <span class=\"accordion__item__button__cross\"><\/span>\n                                <span>\n                        <\/button>\n                        <div class=\"accordion__item__content reveal__content\">\n                            <div class=\"accordion__item__content__inner\">\n                                <p>A smart meter won\u2019t capture your personal data. The only information a smart meter sends out is related to your energy usage and this data is encrypted to a very high standard. Only you and your energy supplier will be able to view the data.<\/p>\n                            <\/div>\n                        <\/div>\n                    <\/div>\n                                    <div class=\"accordion__item reveal\">\n                        <button aria-expanded=\"false\" class=\"accordion__item__header js-reveal-item\">\n                            <h4 class='accordion__item__heading'>How is my personal data kept safe when I have a smart meter?<\/h4>                            <span class=\"accordion__item__button\">\n                                <span class=\"accordion__item__button__cross\"><\/span>\n                                <span>\n                        <\/button>\n                        <div class=\"accordion__item__content reveal__content\">\n                            <div class=\"accordion__item__content__inner\">\n                                <p>Your data is secure in the smart meter system. For a start, no details of your name, address or your bank account or any other financial details are stored by your smart meter. The only information stored on it is how much gas and electricity you\u2019ve been using and what tariff you\u2019ve chosen.<\/p>\n<p>Any data that is stored on your meter belongs to you. No one can have access to that information without your permission, and none of your information is transmitted via the internet. Instead, smart meters have their own secure, dedicated communications system that employs technology widely used by industries including the banking industry.<\/p>\n                            <\/div>\n                        <\/div>\n                    <\/div>\n                                    <div class=\"accordion__item reveal\">\n                        <button aria-expanded=\"false\" class=\"accordion__item__header js-reveal-item\">\n                            <h4 class='accordion__item__heading'>Can my energy supplier use my data for marketing purposes?<\/h4>                            <span class=\"accordion__item__button\">\n                                <span class=\"accordion__item__button__cross\"><\/span>\n                                <span>\n                        <\/button>\n                        <div class=\"accordion__item__content reveal__content\">\n                            <div class=\"accordion__item__content__inner\">\n                                <p>Your supplier will not use any data from your smart meter for sales and marketing purposes, unless you&#8217;ve given them permission to do so. We will not share your energy information with any other third party for their marketing purposes.<\/p>\n                            <\/div>\n                        <\/div>\n                    <\/div>\n                                    <div class=\"accordion__item reveal\">\n                        <button aria-expanded=\"false\" class=\"accordion__item__header js-reveal-item\">\n                            <h4 class='accordion__item__heading'>How secure are smart meters?<\/h4>                            <span class=\"accordion__item__button\">\n                                <span class=\"accordion__item__button__cross\"><\/span>\n                                <span>\n                        <\/button>\n                        <div class=\"accordion__item__content reveal__content\">\n                            <div class=\"accordion__item__content__inner\">\n                                <p>The smart meter system is very secure and smart meters are not dangerous. Security has been at the heart of the whole smart meter rollout programme from the very beginning, and the system has been specifically designed to prevent hacking.<\/p>\n<p>Smart meters aren\u2019t connected to the Internet, and they have their own closed, dedicated communications system. Smart meters have been designed with top cyber security experts, including the government and GCHQ, to ensure that security best practice has been incorporated at every stage.<\/p>\n                            <\/div>\n                        <\/div>\n                    <\/div>\n                                    <div class=\"accordion__item reveal\">\n                        <button aria-expanded=\"false\" class=\"accordion__item__header js-reveal-item\">\n                            <h4 class='accordion__item__heading'>What rights do I have over my smart meter data?<\/h4>                            <span class=\"accordion__item__button\">\n                                <span class=\"accordion__item__button__cross\"><\/span>\n                                <span>\n                        <\/button>\n                        <div class=\"accordion__item__content reveal__content\">\n                            <div class=\"accordion__item__content__inner\">\n                                <p>We handle your data according to energy industry guidelines, which cover the information we collect from your smart meter and who we share it with.<br \/>\n<strong>Your rights and choices over how we collect and share your data<br \/>\n<\/strong>Read our\u00a0<a href=\"https:\/\/cms.goodenergy.co.uk\/media\/19175\/ge21-018-smart-meter-data-guide-final.pdf\">smart meter data guide (PDF)<\/a>\u00a0to find out what rights and choices you have over how we collect and share data from your smart meter. This guide uses content produced by Citizens Advice, and Energy UK (the trade association representing the UK energy sector) and its members. If you ever want to change how often we receive your smart meter readings, let us know by emailing\u00a0<a href=\"mailto:hello@goodenergy.co.uk\">hello@goodenergy.co.uk<\/a>.<\/p>\n                            <\/div>\n                        <\/div>\n                    <\/div>\n                            <\/div>\n            <\/div>\n<\/section>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>What our customers say&nbsp;&nbsp; Helps me keep track of my consumption. It\u2019s made me use the tumble dryer during lower&hellip;<\/p>\n","protected":false},"author":4,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-8046","page","type-page","status-publish","hentry"],"pp_statuses_selecting_workflow":false,"pp_workflow_action":"current","pp_status_selection":"publish","pp_force_visibility":null,"pp_subpost_visibility":null,"pp_inherited_force_visibility":null,"pp_inherited_subpost_visibility":null,"pp_post_mime_type":"","acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Why should I get a smart meter?\u00a0\u00a0 | Good Energy<\/title>\n<meta name=\"description\" content=\"Having a smart meter doesn&#039;t just help you to make greener choices, they also help to make the whole electricity grid more efficient.\" \/>\n<meta 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